Hobson Plumbing & Heating, Inc.

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About Hobson Plumbing & Heating, Inc.
Hobson Plumbing & Heating, Inc. has served North Aurora, Kane County and DuPage County for more than 25 years as a licensed, bonded and insured contractor specializing in both plumbing and HVAC systems. The company holds a 4.9-star rating compiled from 82 verified customer reviews, reflecting consistent execution across residential service calls. Their base of operations in North Aurora positions the team to respond quickly to surrounding communities, and live staff answered phones around the clock for emergency dispatch.
What distinguishes Hobson from neighboring contractors is their fully-stocked service fleet, which eliminates parts-delivery delays during initial appointments. Every estimate includes upfront pricing with options laid out before work begins, allowing homeowners to make informed decisions without pressure. They back all completed work with a warranty and advertise a 100% satisfaction guarantee, rare in the trades. Their preventative maintenance agreements keep heating and cooling systems running efficiently through Illinois winters and humid summers, while their expertise in tankless water heaters and water softeners addresses hard water problems common to the region.
Three recent reviews name specific technicians resolving problems that previous contractors left unsolved. Dustin DeGroot diagnosed a water softener installation error within minutes, correcting a valve issue and restoring water pressure that the original installers missed despite three return visits. Reviewer Brian N. noted the entire correction took under one hour. Sandra Neal credited Dustin's thorough diagnosis for her decision to hire Hobson for an upcoming water heater and furnace replacement. These scenarios illustrate their emphasis on proper installation verification and transparent troubleshooting rather than temporary fixes.
What Customers Say
82 reviews average 4.9 stars. Dustin DeGroot appears in multiple reviews highlighting diagnostic skill, with one reviewer noting resolution in under an hour. No negative reviews appear in the sampled feedback; positive reviews consistently mention upfront pricing and technician professionalism.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |