United Rentals - Power & HVAC

United Rentals - Power & HVAC operates as a commercial equipment rental location in North Aurora, Illinois, serving the broader Fox Valley region including Aurora, Naperville, and Batavia. This location specializes in renting heavy equipment suitable for construction, industrial maintenance, and facility management projects rather than performing residential HVAC repairs. The branch maintains standard weekday hours from 7 AM to 5 PM, closing on weekends, and holds a 3.7-star rating compiled from 18 customer reviews mentioning varied experiences with wait times and staff attentiveness.

What distinguishes this United Rentals branch is its connection to the largest equipment rental network in North America, providing access to an extensive fleet including scissor lifts, boom lifts, telehandlers, mini excavators, and skid steers without requiring purchase commitments. The location offers a Rental Protection Plan for added coverage on rented equipment. For contractors managing projects across Kane and DuPage counties, the branch functions as a source for temporary equipment solutions rather than permanent installations, allowing businesses to access specialized machinery for short-term needs without capital expenditure.

Reviewers reference specific service experiences, with Jon Dorgan noting the branch provided a rental unit while repairing his broken equipment, demonstrating their capacity to keep projects moving during downtime. Kyle Arney praised on-time delivery, while Brett J simply referred to the team members as great people. Negative feedback from Bernard Ebo Aggrey flagged wait time concerns and suggested customer service improvements needed, indicating inconsistent experiences depending on branch traffic and staffing.