Integrity Energy Systems

Integrity Energy Systems operates as an electrical services provider serving the Roselle area with a strong reputation reflected in a 4.6-star rating drawn from 15 client reviews. The company maintains standard weekday availability from 8 AM to 5 PM, closed on weekends, and can be reached directly at (800) 466-0942. Multiple reviewers specifically mention generator-related services including new whole house generator purchases and ongoing maintenance agreements, while others describe assistance with electrical rate optimization through an energy brokering relationship. The business appears to coordinate permitting and village approval processes for equipment installations, a requirement that has generated mixed feedback among the client base.

What distinguishes Integrity Energy Systems from standard electrical contractors is their dual focus on both generator solutions and residential energy cost reduction. Several reviews reference purchasing whole house generators through a Costco partnership, indicating the company serves as both a retail and installation contractor for standby power equipment. The energy brokering component sets them apart further, with one reviewer noting a reduction in electrical rates by nearly half after working with the team. Generator maintenance clients describe a structured service model with proactive scheduling, remote payment processing, and documented service records.

Customer experiences detailed in reviews reveal specific interactions worth noting. Multiple reviewers name Diane Williams as a team member who guided them through energy rate negotiation and generator purchasing processes, describing her as informative, engaged, and responsive throughout. One generator installation client purchased through Costco and reported thorough coordination from quotation through final permitting and installation. Another client uses scheduled maintenance services and describes a hands-off process where the team performs work without requiring homeowner presence. A minority of reviews cite frustration with permitting timelines and billing fee structures for online payment options.