Ridgeway Heating & Cooling INC

Ridgeway Heating & Cooling INC operates from 418 E. Maple Ave. in Roselle, Illinois, delivering residential and commercial HVAC solutions across DuPage County since opening its doors. The company holds state licensure for both heating and cooling system work, maintaining an A+ rating with the Better Business Bureau. With 22 verified customer reviews generating a 4.6-star average, the contractor serves homeowners and property managers in Roselle, Bloomingdale, Carol Stream, and Hanover Park, handling everything from aging furnace replacements to new construction installations for developers and condo associations.

What distinguishes Ridgeway from neighboring contractors is their commitment to rapid response paired with upfront pricing, a combination rarer than most advertise. Both Jon and Douglas (the owner) maintain direct lines with clients, reportedly answering calls personally even on weekends. The company handles commercial-scale projects including industrial water heaters for multi-unit buildings, a specialization that prompted Sandy Walker, president of a Chicago condo association, to recommend them after an emergency replacement of two failing units within a single week. Service guarantees include post-installation cleanup, with technicians documented in reviews as respecting client spaces and honoring quoted prices.

Customer stories reveal how the team performs under pressure. When Andy Gehrett's rental property developed a heating failure during subzero weather, Jon arrived the same day and completed repairs within 24 hours of notification, the fourth such emergency call that quarter. Conversely, Craig Hobday's 2021 installation review documents a frustrating delay on warranty component fulfillment, highlighting inconsistent follow-through that newer reviews suggest has improved.