Excel Plumbing

Excel Plumbing serves Wheeling, Illinois with a rating of 4.8 stars across 706 customer reviews, establishing themselves as a highly regarded plumbing provider in the Chicago suburbs. The company maintains round-the-clock availability, ensuring residents have access to plumbing assistance regardless of the hour or day of the week. Their service team communicates proactively with customers, sending advance notifications that include photos of assigned technicians to provide transparency and enhance home security for clients.

Customer reviews highlight several distinguishing service attributes that separate Excel Plumbing from neighboring contractors. Multiple reviewers commend the company's transparent pricing and same-day service capabilities, particularly for urgent situations like water heater failures and frozen pipe emergencies. The office staff, including team members named Kelly, Loraine, and Meghan, receive consistent praise for their responsive communication and attentiveness to homeowner concerns.

Reviewer accounts provide specific examples of the team's capabilities. One customer described a same-day water heater replacement handled by a crew led by technician Yaryk, noting their clean and efficient work. Another reviewer detailed a sewer line assessment performed by Ivan, who mapped the pipeline, identified root intrusion, and recommended appropriate remediation. A third account referenced a frozen pipe situation on a Sunday during extreme cold, with service arriving within an hour and completing repairs in under ten minutes.