Arrow Heating & Cooling

Arrow Heating & Cooling delivers heating and cooling services to homeowners in Anderson, Indiana. With a rating of 4.5 stars across 95 customer reviews, the company has established a track record of consistent service delivery. Operating primarily from Monday through Friday with flexible hours, the team handles routine maintenance calls, emergency repairs, and full system replacements for residential properties throughout the local area.

What distinguishes this contractor from other providers in the area is the personal attention customers receive. Reviewers frequently describe interactions where technicians arrived outside standard business hours to address urgent problems, completed repairs during the same visit, and waived service call fees for diagnostic assessments. One customer noted receiving a bid for new equipment that came in significantly below competing estimates, demonstrating pricing transparency without compromising on technical capability.

Customers recount specific scenarios where the team went beyond typical service expectations. A reviewer described calling about a non-functional thermostat shortly before a holiday and having a technician respond without charging for the visit. Another customer mentioned the crew arrived within a week to replace a failed cooling unit, handling furnace and water heater replacements in prior years as well. Names appearing repeatedly in reviews include Paul, Danny, and Vivian, with customers referencing both individual technicians and crew-based installations.