Action Air

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About Action Air
Action Air has earned a 4.9-star average across 2,383 customer reviews while operating as an air conditioning and heating contractor in Fishers, Indiana. Now affiliated with Hope Plumbing, Heating, and Cooling, the company maintains round-the-clock availability for residential emergencies and serves Fishers along with surrounding Hamilton County communities. Owner Gary Sylvester and General Manager Mark Simmons lead a team of certified technicians who handle heating, cooling, plumbing, and indoor air quality installations and repairs.
The company distinguishes itself through a Service Club membership program that offers prioritized scheduling and automatic maintenance withdrawals for homeowners seeking to extend system lifespans. Their indoor air quality solutions address pollutants and toxins, while the partnership with Hope Plumbing expands their capability to handle leak detection, water heater services, and garbage disposal needs beyond traditional HVAC work. This merger combines two established names in the Indianapolis metro area under one team.
Customer experiences reveal how technicians respond to high-pressure situations. Beth Knight, a decade-long customer and referral source, recently described an emergency call during subzero temperatures when her heat failed. The technician restored temporary function but advised the homeowner on troubleshooting steps, later returning to investigate ceiling water damage that had appeared post-repair. Communication breakdowns with management followed, leaving the customer seeking resolution for property damage discovered after the service visit.
What Customers Say
Over 2,300 five-star reviews praise the company's 24/7 availability and certified technicians, while critical reviews focus on communication gaps and billing discrepancies that exceeded initial estimates. The Service Club program generates consistent positive mentions from members who value prioritized scheduling and preventive maintenance benefits.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Installation, Repair & Maintenance
Furnace and heating system installation, tune-ups, and emergency repairs available year-round.
AC Installation, Repair & Maintenance
Air conditioning installation, cooling diagnostics, and summer emergency service calls.
Heat Pump Services
Heat pump installation and repair for dual-function heating and cooling systems.
Plumbing Services
Leak detection, water heater installation, and garbage disposal repair through Hope Plumbing affiliation.
Indoor Air Quality
Air purification systems designed to reduce toxins and pollutants inside the home.
Service Club Membership
Maintenance plan with prioritized scheduling, automatic payments, and renewal reminders.