A Hattersley & Sons Inc

A Hattersley & Sons Inc operates as a plumbing and mechanical contractor serving Fort Wayne, Indiana and surrounding communities. With a 4.8-star rating aggregated from 61 customer reviews, the company has established a strong reputation for residential service delivery. The business maintains round-the-clock availability, responding to customer needs across all seven days of the week. Reviewers specifically mention projects spanning new construction utility installation, water heater replacement, kitchen fixture upgrades, and whole-house water filtration systems. The company appears to handle multi-trade residential projects that extend beyond traditional plumbing scope, including electrical conduit installation for service upgrades.

Customer feedback consistently highlights the company's approach to transparent communication and problem-solving. Reviewers describe interactions with team members who take time to understand complex systems before providing estimates, and crews who maintain clean worksites throughout projects. The company has assisted homeowners with insurance claim navigation, identifying potential coverage for unexpected repairs. Multiple reviewers mention the team identified hidden issues during apparent routine service calls, preventing potential future damage.

Named technicians appear throughout the review history, with Mark frequently referenced as a field foreman or primary contact. One reviewer described a project where Mark and a colleague installed sewer, water, and electrical conduit infrastructure for a new building structure. Another account details Mark discovering a hidden water line leak while installing kitchen faucets, then repairing the issue. A separate reviewer credited Mark and Ron with resolving a toilet malfunction while guiding the homeowner through insurance claim procedures. The residential team has also installed tankless water heaters and whole-house filtration systems according to customer accounts.