SERVPRO of Ft Wayne
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Claim This BusinessAbout SERVPRO of Ft Wayne
SERVPRO of Ft Wayne operates as a water damage restoration service in Fort Wayne, Indiana, with a 4.7-star rating drawn from 190 verified customer reviews. The franchise maintains 24-hour availability every day of the week, enabling immediate response to flooding emergencies, burst pipes, storm damage, and sewage backups across Allen County and surrounding northeastern Indiana communities. Being part of the national SERVPRO network provides access to coordinated large-scale disaster response capabilities, while the local Fort Wayne team handles individual residential and commercial claims with the brand's standardized remediation protocols.
The Fort Wayne location offers a comprehensive suite of disaster recovery services beyond water damage, including fire cleanup, mold remediation, storm and disaster response, roof tarping and board-up services, biohazard and crime scene cleaning, virus and pathogen disinfection, air duct and HVAC cleaning, document restoration, and odor removal. Their construction division manages full rebuilding to pre-loss condition, while a specialized packout and contents service handles furniture, electronics, and personal items requiring off-site restoration. This breadth enables the team to manage an entire claim from initial water extraction through final reconstruction, reducing the need for homeowners to coordinate multiple contractors.
Customer reviews consistently highlight specific team members delivering responsive, communicative service during stressful water emergencies. Melissa Brock's December 2024 review names project manager Tyler plus crew members Nick, Jarrell, Ryan, and Caleb, praising their collaborative approach and consistent communication throughout a challenging claim. Michael Yoder specifically notes Nick Olivio's flexibility in scheduling and Jason's clear communication, indicating individualized attention rather than anonymous crews. SERVC-PRO's 24/7 availability means these technicians respond regardless of time or day, a critical factor when water damage compounds rapidly.
What Customers Say
190 reviews produce a 4.7-star average, with positive feedback emphasizing team communication and named technicians while a single 1-star review cites unexpected pricing on a minor bathroom overflow.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Damage Restoration
Emergency water extraction, drying, dehumidification, and structural remediation for Category 1, 2, and 3 water damage scenarios.
Fire & Smoke Damage Cleanup
Soot removal, smoke odor elimination, contents cleaning, and structural deodorization following residential or commercial fires.
Mold Remediation
Professional mold detection, containment, removal, and prevention services following water intrusion or chronic moisture issues.
Storm & Disaster Response
Emergency board-up, roof tarping, and structural protection following severe weather, fallen trees, or storm damage in the Fort Wayne area.
Biohazard & Crime Scene Cleaning
Professional cleaning for trauma scenes, sewage backups, bloodborne pathogen exposure, and hazardous material cleanup.
Air Duct & HVAC Cleaning
Systematic duct cleaning, vent sanitation, and HVAC component cleaning to improve indoor air quality in homes and offices.
Contents & Packout Restoration
Furniture, electronics, documents, and personal items packed out, cleaned off-site, and returned in pre-loss condition.
Construction & Rebuilding
Full structural rebuilding and renovation services taking claims from mitigation through complete restoration.