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Claim This BusinessSundberg America operates as an appliance and HVAC parts supplier in Fort Wayne, Indiana, serving both homeowners and trade professionals since establishing their storefront. The business holds a 4.3-star rating across nine customer reviews, demonstrating consistent service quality. Located centrally in Fort Wayne, the supplier maintains weekday hours from 8 AM to 5 PM and Saturday availability from 9 AM to 1 PM, providing accessible service windows for customers managing repairs outside standard business hours.
The supplier differentiates itself through specialized parts sourcing, connecting customers with hard-to-find components for residential appliances and HVAC systems. Reviewers consistently highlight the staff's product knowledge, with multiple customers noting employees who "tried very hard to find the part I needed" and demonstrated understanding of how specific components function within equipment assemblies. The Fort Wayne location serves a regional customer base seeking parts that mainstream retail outletsdo not carry, positioning Sundberg America as a resource for unconventional repair scenarios.
Customer experiences reveal varied scenarios the business handles effectively. One reviewer,SHANE, describes staff as "extremely knowledgeable" when assisting with specific part identification, noting the interaction resulted in a successful repair. Jim Jackson's five-star review specifically mentions "excellent customer service" alongside "great prices," suggesting the supplier balancescompetitive pricing with knowledgeable service. A three-star review from Mark Downing contrasts the convenience of immediate parts availability against marketplace pricing differences, acknowledging the trade-off between speed and cost.
Six of seven reviewers award five stars, praising product knowledge, courtesy, and parts availability. The single one-star review cites staff attitude rather than product quality, while a three-star review acknowledges fast service but notes price premiums compared to online marketplaces. Positive feedback consistently mentions specific staff helpfulness, though one reviewer recommends eBay for budget-sensitive timing-flexible purchases.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 9 AM–1 PM |
Distributes replacement components for major household appliances including refrigerators, washers, dryers, and ovens.
Provides heating and cooling system parts including igniters, thermostats, capacitors, and refrigerant cycling devices.
Staff cross-reference appliance model numbers and existing components to locate compatible replacement parts.
Servescontractors and service technicians sourcing parts for customer repair jobs, leveraging established supplier relationships.
Maintains inventory of common replacement components available for same-day pickup without shipping delays.
Sources uncommon or discontinued parts not carried in retail showrooms, leveraging distributor networks.