Baptist Heating & Air, Inc.

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About Baptist Heating & Air, Inc.
Baptist Heating & Air, Inc. operates as an HVAC contractor serving Indianapolis and surrounding Indiana communities. The business maintains a 4.8-star rating accumulated from 217 customer reviews, reflecting consistent service delivery across residential heating and cooling needs. Offering round-the-clock availability, the company responds to emergency calls at any hour, including weekends and holidays. Their service menu encompasses new equipment installations, replacement system projects, comprehensive repairs, and scheduled maintenance programs. Service agreement plans are available at $180 annually for individual systems.
This contractor distinguishes itself through exclusive indoor air quality technologies and manufacturer rebate partnerships. They install iWave plasma generators, which create bipolar ionization to neutralize pathogens, allergens, and odors circulating through HVAC ductwork, paired with Accuclean filtration systems featuring industry-leading CADR ratings. As an American Standard dealer, the company facilitates utility rebates for qualifying furnace and heat pump purchases. The displayed financing options provide payment flexibility for homeowners facing unexpected equipment replacement costs. Service recommendations encourage bi-annual maintenance to preserve system efficiency and validate warranty coverage.
Customer reviews document specific resolution scenarios demonstrating service commitment. One reviewer described a summer heat wave emergency where technicians arrived same-day to complete AC repairs, naming team members Hanna and Rob from the service visit. Another account detailed a late December holiday weekend failure requiring emergency furnace attention, with the assigned technician explaining the situation clearly, managing parts acquisition across multiple trips, and completing restoration by 1:30 AM. A third reviewer reported same-weekend motor replacement with upfront pricing communicated before office opening, the quoted rate honored upon completion.
What Customers Say
Of the four detailed reviews, all award five stars and specifically name technicians, with three mentioning rapid response times during extreme weather conditions. Pricing transparency appears in two accounts, where quotes were provided before work began and honored upon completion. Emergency availability and after-hours service feature prominently in reviews describing holiday weekend and late-night scenarios.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Equipment Installation & Replacement
New heating and cooling system installation for existing homes and new construction projects across the Indy metro.
Emergency HVAC Repair
Same-day and after-hours repair service for furnace, AC, and component failures including motors and compressors.
Scheduled Maintenance Plans
Bi-annual service agreements covering system inspection, cleaning, and manufacturer's specification verification.
Indoor Air Quality Systems
iWave plasma generators and Accuclean whole-house filtration addressing allergens, pathogens, and residual odors.
System Diagnostics & Tune-Ups
Complete inspection and cleaning services restoring equipment efficiency and extending operational lifespan.
Financing Programs
Payment plan options for homeowners Facing unexpected equipment replacement costs.