Big Head Industry LLC

Big Head Industry LLC operates as a general contractor serving Indianapolis, Indiana with a 4.0-star rating drawn from four verified customer reviews. The company handles a range of residential trade services that span multiple disciplines including roofing, plumbing, and general renovation work. Local homeowners have engaged this contractor for both emergency repairs and larger improvement projects, though the scope of what falls under their direct craft versus subcontracted work remains unclear from review accounts.

What distinguishes this contractor from many regional operations is the approach taken with out-of-state property investors who cannot oversee work in person. One reviewer detailed how video documentation of entire projects gets emailed for review before and during work, allowing distant property owners to approve proposed changes without visiting the site physically. This communication method appears unique among the feedback received.

Customers describing their experiences referenced two specific technicians by name. A reviewer with ongoing property investments worked extensively with J. Grueser who managed project milestones and forwarded progress videos. Another customer dealt with Jim after a roof leak developed following a home purchase from the contractor's previous work. Two reviewers recount smooth experiences: one received same-day owner outreach and completed new roofing within 48 hours; another praises the team's respectful conduct. However, one customer's account describes a markedly different outcome involving incomplete repairs, unresolved mold issues spanning weeks, and unreturned communications.