EM Company
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About EM Company
EM Company operates as a multi-trade contractor based at 2221 E. Southport Road in Indianapolis, serving the greater metropolitan area along with communities in Southport, Carmel, and Greensburg. The company holds a 4.2-star rating derived from 11 customer reviews, positioning it as a mid-sized local contractor with a established track record. Founded in 1969, EM Company has maintained continuous operations for over five decades, evolving from its electrical and mechanical roots into a comprehensive service provider covering HVAC, plumbing, refrigeration, and kitchen equipment systems.
What distinguishes EM Company from typical residential HVAC contractors is its institutional and commercial expertise. The company maintains membership in the Institutional Supermarket Equipment Group, a nationwide network of contractors specializing in supermarket and food service equipment sales and service. This affiliation enables access to specialized equipment distribution not available to standard contractors. Their portfolio showcases large-scale commercial projects including a 41,346-square foot church facility in Greensburg, a 100,000-square foot grocery market in Carmel, and a senior living community with over 125 individual living spaces. The company offers bucket truck services for elevated electrical work and maintains 24/7 emergency availability for urgent situations.
Customer reviews highlight specific service experiences worth noting. A reviewer operating a diner since 2016 described their technician Dale resolving a unique issue with a commercial freezer handle, characterizing EM Company as honest, professional, and quality-driven. Another reviewer praised the company's prompt response and first-time completion at reasonable rates. However, a minority review raised concerns about technical knowledge gaps with fuses and circuit protection, suggesting potential variability in crew expertise. The majority of reviewers awarded five-star ratings, with particular mention of knowledgeable staff and family-owned local roots.
What Customers Say
Four of seven reviewers awarded 5 stars, with positive feedback emphasizing prompt response times and first-time problem resolution. A reviewer with a commercial diner described technician Dale resolving a unique freezer handle issue, while negative reviews cited concerns about technical knowledge on one crew's diagnostic approach.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| FridayToday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Installation & Repair
Complete heating and cooling system installation, repair, and maintenance for residential and commercial properties.
Electrical Contracting
Full electrical services including wiring, panel upgrades, and bucket truck services for elevated installations.
Plumbing Services
General plumbing installation and repair for commercial and institutional facilities.
Refrigeration Systems
Commercial refrigeration equipment sales, service, and repair for supermarkets and food service operations.
Kitchen Equipment
Specialized kitchen equipment installation and maintenance for commercial food service operations.
Structured Cabling
Data infrastructure and structured cabling installations for commercial buildings.
24/7 Emergency Service
Round-the-clock emergency response for urgent HVAC, electrical, and mechanical system failures.