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Claim This BusinessAbout ERS Mechanical
ERS Mechanical operates as an HVAC contractor serving the Indianapolis metro area with a current rating of 4.4 stars drawn from 33 customer reviews. The business handles residential heating and cooling installations, system repairs, and ongoing maintenance contracts for homeowners across central Indiana. Reviewers have contacted the company for air conditioning replacements, heat pump installations, and emergency diagnostics during extreme weather periods.
Several negative reviews describe significant service breakdowns. One customer reported a faulty AC installation requiring a separate certified electrician to correct wiring deficiencies. Another reviewer noted aggressive communication during dispute resolution and equipment malfunctions within months of installation. The pattern across critical feedback centers on incomplete project documentation and challenges reaching the technician for warranty-related follow-up.
Positive client experiences highlight professional conduct and responsive troubleshooting. A five-star review describes thorough estimate processes, respectful on-site practices, and continued availability for equipment questions post-installation. The reviewer recommends the company's services to family and friends seeking heating and cooling solutions.
What Customers Say
3 of 5 detailed reviewers report unresolved issues or inability to reach the technician for follow-up work, while positive feedback cites professional estimator interactions and ongoing maintenance support.
Services
AC Installation
New cooling system setup including thermostat configuration and refrigerant charging for residential homes.
Heating System Install
Furnace or heat pump installation with ductwork assessment and proper sizing calculations.
Emergency Repair Services
After-hours diagnostic calls for system failures during extreme weather conditions.
System Maintenance Contracts
Annual tune-ups covering filter replacement, refrigerant checks, and operational testing.
Equipment Replacement
Old unit removal and modern high-efficiency system installation with permit handling.