Grateful Plumber

Grateful Plumber has earned a 4.8-star average across 413 customer reviews in Indianapolis, Indiana, establishing itself as a trusted residential and commercial plumbing provider throughout central Indiana. The company operates Monday through Friday from 8 AM to 5 PM, offering emergency plumbing services for urgent situations like burst pipes and sump pump failures. Their service area spans communities including Carmel, Fishers, Greenwood, and Avon, bringing professional plumbing solutions to homeowners and businesses across the region.

The company distinguishes itself through transparent pricing practices and a commitment to recommending only necessary repairs. Their service catalog covers the full plumbing spectrum, from routine faucet maintenance and drain cleaning to specialized work including sewer line excavation, gas line repairs, and water heater installation. They handle both traditional tank-style and tankless water heater systems, and offer backflow testing to help homeowners meet local compliance requirements.

Customer reviews highlight specific positive experiences with their service team. One homeowner described how Christian arrived within an hour of their call to replace a failed sump pump, completing the installation within 30 minutes. Another review praised technicians Brandon and Chris for installing a basement bathroom toilet and sink, noting the team performed high-quality work and communicated clearly throughout the process. A third reviewer appreciated that Adam, described as having plumbing experience, answered their call directly and provided clear diagnostic recommendations for a complex dual sump pump configuration.