Johnstone Supply

Johnstone Supply operates as a wholesale-only HVAC equipment distributor in Indianapolis, serving licensed contractors rather than residential homeowners. Based at 2901 East 86th Street, the company holds strong ties to the local contractor community with a 4.5-star rating compiled across 28 reviews. Operating hours stretch from 7 AM to 4:30 PM on weekdays with Saturday availability until noon, providing weekday access that aligns with professional trade schedules. The business serves contractors across Marion County and surrounding areas including Carmel, Fishers, Greenwood, and Avon, functioning as a supply hub for installation professionals rather than an end-user retail outlet.

The distributor maintains an extensive inventory spanning residential and commercial HVAC equipment, including split systems, mini-split systems, variable capacity systems, and single packaged units from major manufacturers. Their Parts & Hardware department supplies refrigeration components, electrical controls, heat pump controls, and OEM parts critical for contractor repairs. The business offers an online training calendar through their website, supporting continuing education for contractor technicians. A notable operational detail: the company restricts sales to approved buyers on a verified contractor list, ensuring compliance with trade distribution standards.

Customer reviews highlight specific staff interactions. Angel Morrison described unload procedures as quick with helpful, friendly staff. Paul Sacks named the location as his go-to source for parts and supplies, praising friendly service and competitive pricing. Jason Cullen noted the location offers ample parking with friendly staff. However, one reviewer identified concerns with an individual named Christopher T, citing discourtesy issues. The mixed feedback suggests service quality varies by staff member, though multiple reviewers independently emphasize the location's utility for professional contractors requiring wholesale equipment access.