Johnstone Supply

Johnstone Supply operates as an HVAC equipment distributor at 1125 Western Drive in Indianapolis, serving contractors across the Indianapolis metropolitan area. This location functions as a supply hub for heating and cooling professionals rather than a direct-to-consumer service company. The branch holds a 3.4-star rating compiled from 24 customer reviews, with operating hours Monday through Friday from 7AM to 4:30PM and Saturday from 8AM to 12PM. Contractors seeking parts, equipment, or bulk materials will need to establish an account to complete purchases at this location.

This distributor maintains an extensive inventory spanning multiple equipment categories, including single-packaged units, split systems, mini-split systems, and geothermal units for both residential and commercial applications. Their parts division covers HVACR components such as accumulators, capillary tubing, condensers, evaporators, expansion valves, filter-driers, and refrigeration valves. The company also offers a training calendar and eCommerce solutions, indicating support for contractor education and digital procurement tools. Specialty categories include evaporative coolers, infrared heaters, reverse cycle chillers, and high-velocity air systems.

Customer feedback highlights several staff members who consistently receive recognition. One reviewer specifically praised the older gentleman at the parts counter for going above and beyond to locate a needed component. Another customer described this location as the best Johnstone supply house in the city, attributing that distinction to the manager who assembled a professional staff where everyone possesses deep product knowledge. A third review noted the counter staff demonstrated very knowledgeable and helpful service during their visit.