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About Max Air
Max Air is an Indianapolis-based HVAC contractor with a perfect 5-star rating across 23 verified reviews. Operating primarily in Marion County and surrounding central Indiana communities, the company handles residential heating, cooling, and indoor air quality systems. The team is led by Michael and Justin, who manage both service calls and administrative coordination. Several reviewers specifically mention calling on a Sunday and receiving next-morning service, indicating flexible scheduling that extends beyond typical business hours.
Multiple reviews highlight the company's diagnostic honesty. Thomas Todd recounted that another contractor had recommended compressor replacement, but Max Air identified a faulty capacitor and repaired it for under fifty dollars plus labor. Cheryl LaTulippe described a professional minisplit assessment and installation, praising the team's care toward her property. Daniel George noted a 45-minute response time and 25-minute repair for his furnace issue, with the technician described as courteous to his grandson.
The company receives consistent praise for communication and transparency. Braian Tabor mentioned the owner answered his Sunday call personally and dispatched technicians by 7am the following day, ultimately charging less than the original quote. Several reviewers name both Michael and Justin, with Justin specifically noted for scheduling coordination and parts ordering. Tracy Robinson highlighted respectful property treatment and prompt issue resolution, recommending the crew without reservation.
What Customers Say
All 23 reviews award 5 stars, with seven explicitly naming Michael, Justin, or specific technicians. Emergency and same-day service appears in three reviews, including a Sunday furnace failure and summer AC outage. Transparency and honest diagnostics feature prominently, with one reviewer contrasting a $50 repair against a competitor's $2,000 recommendation.
Services
Furnace Repair & Maintenance
Diagnostic services, component replacement including capacitors, and tune-ups for heating systems.
AC Repair & Maintenance
Cooling system repairs, capacitor diagnostics, and preventive maintenance for air conditioning units.
Minisplit Installation
Ductless mini-split system assessment, recommendations, and professional installation for zoned cooling and heating.
Indoor Air Quality Solutions
Assessment and installation of air quality equipment to improve residential air filtration and purity.
Emergency HVAC Service
Same-day and next-day emergency response for heating and cooling system failures, including weekends.
System Replacement Consultation
Honest evaluation of existing equipment with recommendations for replacement when repair is not cost-effective.