Perdue Heating and Cooling

Perdue Heating and Cooling has built a steady presence in Indianapolis, maintaining a 4.7-star average across 137 customer reviews. Operating under the phone line (317) 545-6577, the company offers around-the-clock availability every day of the week, a convenience that many local homeowners find valuable when cooling or heating failures strike at odd hours. The business also appears to service clients under the alternate name Swift Air Mechanical, which some reviewers reference when discussing their service experiences.

Without a web presence or documented brand partnerships, Perdue Heating and Cooling relies on word-of-mouth and direct customer interaction rather than digital marketing. The reviews indicate the company handles air conditioning and heating system installations, performs seasonal maintenance, and manages warranty claims for equipment including Trane thermostats. Service contract holders mention scheduled spring and fall tun-ups as part of their agreements, though some customers report lapses in scheduled maintenance visits.

Customer feedback reveals a mixed service record. Reviewer Mike Morris describes ongoing concerns following AC installation, including an overcharged system that required refrigerant removal, missed maintenance appointments, and a capacitor reconnection error that disabled his cooling for several days. The same reviewer notes delays in warranty-covered thermostat replacement and lack of communication from parts staff. Penny at the front desk receives recognition for helpful phone manner, though several negative reviews cite communication breakdowns and unresolved issues. Michael Boaz's review, cut short, suggests potential property-related concerns during service calls.