
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Right Way Mechanical
Right Way Mechanical operates as an HVAC contractor serving homeowners throughout Indianapolis, Indiana. The business maintains a rating of 3.7 stars derived from three client reviews, indicating a mixed track record that prospective customers should evaluate carefully. Reviewers have engaged this company for heating system repairs, new electrical installations, and air duct work, with experiences ranging from highly satisfactory to deeply frustrating. Callers reach the business directly at (317) 969-0176 during regular hours.
With publicly available information limited, drawing firm conclusions about what distinguishes this contractor proves challenging. Positive feedback highlights timely arrivals and thorough explanations of diagnosed issues, suggesting a commitment to keeping clients informed throughout service appointments. However, the absence of published service hours, brand affiliations, or specialized certifications in available records means homeowners must initiate direct conversation to confirm whether specific equipment needs, whether advanced heat pumps, high-efficiency furnaces, or indoor air quality systems, fall within this team's capability scope.
Customer narratives reveal starkly different service encounters. One reviewer recounts multiple successful engagements for heating problems and new electrical infrastructure, praising the team's communication and craftsmanship. Conversely, a separate client describes a significantly distressing experience involving alleged overcharging for duct installation, discovery of an undersized unit after completion, and property damage including ceiling compromise, underscoring the critical importance of thorough pre-project assessment and transparent communication about equipment compatibility.
What Customers Say
Three reviews yield an average rating of 3.7 stars, split between extreme viewpoints: one client awarded one star citing massive overcharging and nonfunctional ductwork causing property damage, while another awarded five stars emphasizing reliability, clear explanations, and consistently excellent results across multiple service calls. The divide suggests significant variability in project outcomes or client expectations.
Services
Heating System Repair
Diagnoses and repairs furnace and heating equipment issues; positive reviewer mentions successful repeat service for heating problems.
New Electrical Work
Handles electrical installations alongside HVAC systems; one reviewer praises multi-project reliability for electrical upgrades.
Duct Installation & Modification
Air duct installation and modification, though recent reviews indicate significant quality and functionality concerns.