Elite

Elite Heating and Air has maintained a strong presence in Southern Indiana and Louisville Kentucky for more than three decades, earning a 4.6-star average rating from over 1,100 customer reviews. Based in New Albany, this full-service HVAC contractor operates around the clock, seven days per week to handle both routine maintenance and emergency breakdowns. The company holds factory authorization through Carrier, a leading equipment manufacturer, and maintains a team of trained technicians capable of serving residential and light commercial properties throughout the region.

What distinguishes Elite from neighboring contractors is their specialized focus on indoor air quality solutions and geothermal heating systems, alongside traditional heating and cooling equipment. The company has earned the Carrier President's Award six times, a distinction recognizing dealers who demonstrate excellence in customer satisfaction, business growth, and technical expertise. Their online filter shop allows homeowners to order replacement filters directly, while their financing options and local utility rebate programs help manage the upfront cost of new system installations.

Customer feedback highlights specific technicians by name. James McTyier praised Ryan Owens for diagnosing a heating issue that multiple contractors had failed to resolve, recommending a heat pump solution after explaining both ecological benefits and system limitations. Another reviewer noted the team arrived within hours during extreme temperatures, though a small subset of customers have raised concerns about diagnostic recommendations and billing practices.