Custom Air of Valparaiso

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Claim This BusinessAbout Custom Air of Valparaiso
Custom Air of Valparaiso operates as a residential HVAC contractor serving Northwest Indiana communities including Valparaiso, Merrillville, and Crown Point. With a perfect 5-star average across 33 verified client reviews, the company has earned a reputation for responsive service and transparent pricing. Open Monday through Friday from 8 AM to 5 PM, the team handles furnace repairs, air conditioning installations, and routine maintenance for homeowners throughout the region.
Owner Austin and his crew distinguish themselves through honesty and accessibility. Multiple reviewers note Austin personally answered questions without pushing unnecessary repairs, recommending only work that actually solved the problem. During the first summer heat wave, the team squeezed a pregnant client into their schedule the next day when competitors quoted week-long waits. The company also provides video documentation of repair findings, letting homeowners see exactly what technicians discovered even when no one was home.
What Customers Say
Thirty-three reviewers all award 5 stars, praising the company's same-day scheduling flexibility, honest assessments, and transparent communication. Clients specifically mention Austin by name as the owner who answers questions personally and provides video proof of repair needs.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Tune-ups, diagnostics, and part replacement for cooling systems.
Furnace Repair & Maintenance
Heating system repairs including ignition and heat exchanger service.
New Equipment Installation
Installation of central air conditioning and furnace units with honest sizing recommendations.
Emergency Service Response
Same-day response for urgent HVAC situations including gas leaks and system failures.