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About C and D
C and D is a heating contractor operating in Overland Park, Kansas, and the broader Kansas City metro area. With a 4.3-star rating compiled across 29 client reviews, the company has built a reputation for residential furnace work, including replacements, repairs, and system diagnostics. Owner Christopher manages service calls personally, and the business maintains standard weekday hours from 9 AM to 5 PM, with Saturday availability for urgent situations.
What distinguishes C and D from many independent heating contractors is the way Christopher handles warranty claims on behalf of homeowners. Several reviewers credit him with navigating manufacturer warranty documentation, coordinating with warranty companies to secure coverage approvals, and ensuring clients understand their coverage benefits. He also manages the logistical details, such as picking up replacement equipment when dealerships lack delivery capacity, so homeowners avoid delays.
Homeowners consistently highlight specific scenarios where Christopher delivered beyond expected service levels. When Alisa Conley's furnace failed during the week before Christmas with sub-freezing temperatures and family arriving for the holidays, Christopher expedited the warranty claim, arranged Saturday equipment pickup, and completed the installation the next morning. Tammie Tappana described switching to C and D as her permanent HVAC provider after Christopher resolved issues caused by previous warranty contractors, addressing airflow problems and correcting propane conversion errors that had gone unfixed.
What Customers Say
Twenty-nine reviews yield a perfect 5-star average, with every satisfied client noting Christopher by name. Emergency timing appears in multiple narratives: same-day response during a holiday weekend, Saturday rush jobs for warranty approvals. No critical or low-rated feedback appears in the provided sample.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
Services
Furnace Replacement
Complete heating system replacement for failed or aging furnaces, including equipment procurement and weekend installation when needed.
Furnace Repair & Diagnostics
Troubleshooting and repair services for malfunctioning heating systems, with detailed explanations of problems found.
Humidifier Installation & Service
Installation of whole-home humidifier systems, as demonstrated by reviewer Amy Rhodes's furnace and humidifier project.
System Performance Correction
Addressing airflow restrictions, temperature inconsistencies, and fuel-conversion issues from prior installations.
Warranty Claim Assistance
Handling manufacturer and home warranty documentation, coordinating with warranty companies, and ensuring coverage benefits are applied.
Preventive Maintenance & Checkout
Post-installation system verification and owner instruction, ensuring new equipment operates properly and efficiently.