General Parts Group

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About General Parts Group
General Parts Group operates as an appliance repair service in Wichita, Kansas, holding a 4.8-star rating compiled across 54 customer reviews. The business maintains standard weekday hours from 7:30 AM to 4 PM, serving the greater Wichita metro area and surrounding communities. While the company focuses on appliance repair rather than traditional HVAC systems, their technical expertise extends to commercial kitchen equipment and household machines commonly found in both residential and light commercial properties.
Without access to the company's website text, specifics about brand partnerships or specialized certifications cannot be verified for this profile. The review data does indicate the business handles diagnostic work for complex appliance issues, with some reviewers noting the technicians identified problems that previous service companies failed to correctly diagnose.
Customer reviews name specific technicians including Jason, described by a reviewer as prompt, thorough, and knowledgeable in school environment settings, and Ryan, praised for restaurant oven repair with strong customer communication skills. One reviewer noted Jason arrived on time while a competing company had failed to return, and the technician quickly diagnosed an issue others had misidentified. Another customer scenario involved a commercial mixer requiring diagnostic assessment, though the outcome of that repair was complicated by parts availability.
What Customers Say
Three of five complete reviews specifically name technicians (Jason, Ryan) with consistently positive descriptors. The single one-star review cites billing transparency as the primary concern, while four five-star reviews emphasize diagnostic skill and technician professionalism.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Appliance Diagnostics
Professional assessment of household and commercial appliances to identify malfunction causes accurately.
Commercial Kitchen Equipment Repair
Service for restaurant ovens and commercial cooking equipment, with same-day repair options when available.
Household Appliance Repair
Repair services for common home appliances including mixers and other kitchen machines.
Parts Ordering and Replacement
Identification and ordering of manufacturer-specific replacement parts for various appliance brands.
Preventive Maintenance Guidance
Technicians demonstrate failure causes and provide guidance on preventing future breakdowns.