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Claim This BusinessSERVPRO of Northeast Wichita has operated from 3225 S. Oliver Street in Wichita since 2001, making it one of the longest-running restoration franchises in the city. Owner Patrick Butler launched the business after leaving the aircraft industry, building it from a basement operation into a full-scale restoration firm serving residential and commercial clients across the Wichita metro area. The company holds a 4.6-star rating from 135 reviews, reflecting two decades of consistent service in water damage, fire recovery, and mold remediation. Their 24/7 availability means homeowners in neighborhoods like Stapleton, Delano, and Riverside can access emergency response any time of day or night.
What distinguishes this franchise is its ability to scale nationally while keeping service local. As a locally owned SERVPRO operation, they draw on corporate training, equipment, and expertise while maintaining the personalized approach of a small business. They offer free inspections and estimates, a practical advantage for homeowners weighing repair costs after discovering hidden water damage or assessing whether mold remediation is truly necessary. Their construction division handles full reconstruction, meaning clients avoid coordinating multiple contractors after a disaster. This single-source approach reduces the communication burden on homeowners already dealing with the stress of property damage.
Customer reviews name specific team members who handled emergency situations. Tim Carr coordinated a home remodel involving multiple contractors and timelines, keeping the project organized despite its complexity. When a washing machine flood damaged two floors, Tim oversaw crews replacing hardwood, walls, and ceilings. For a mold problem affecting a reviewer's health,Sean Butler explained the remediation process clearly and ensured the homeowner understood each step. After an apartment fire and later flooding, Corey C. worked with Rodeana, who remained the consistent point of contact across both incidents. These reviews suggest the team prioritizes communication and follows through to project completion.
Three reviewers specifically name team members, Tim Carr, Rodeana, and Sean Butler, as reasons for their positive experience, with one mentioning both a fire and a flood years apart. Four reviewers emphasize the company's responsiveness during emergencies, with one noting same-day arrival during a flooding incident. No negative reviews were extracted from the sample set; positive feedback focuses on communication, professionalism, and thoroughness.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency water removal using industrial-grade pumps and extraction equipment for flooded basements, burst pipes, and appliance leaks.
Strategic placement of air movers and dehumidifiers to eliminate moisture hidden in walls, floors, and ceilings.
Soot removal, smoke odor elimination, and content restoration for residential fires and commercial fire incidents.
Detection, containment, removal, and sanitization for mold growth caused by hidden waterintrusion or flooding.
Roof tarping, board-up services, and debris cleanup following severe weather events in the Wichita area.
Specialized cleaning andpackout of furniture, textiles, documents, and personal belongings affected by water or fire.
General contracting services to repair and rebuild walls, flooring, and ceilings after restoration is complete.