Steve's Heating & Cooling

Steve's Heating & Cooling has kept Northern Kentucky comfortable since 1975, making it one of the longest-operating family-owned HVAC contractors in the region. Based at 5765 Constitution Drive in Florence, the company holds strong ratings across 208 reviews with a 4.8-star average, indicating consistent service quality over nearly five decades. The company serves Florence, Burlington, Hebron, and surrounding Boone County communities, handling residential and light commercial projects ranging from routine maintenance to complete system replacements.

What distinguishes Steve's is their exclusive Trane product lineup, they install, service, and warranty the full Trane portfolio including air conditioners, heat pumps, ductless mini-split systems, furnaces, and indoor air quality components. Their 24/7 emergency availability means a technician answers the phone around the clock, every day of the year. The company offers financing options and backs new installations with a transferable 10-year parts and labor warranty, a level of coverage that exceeds typical industry standards.

Customer reviews name specific technicians who have earned long-term loyalty. Jeff, mentioned across multiple 5-star reviews, diagnosed a stubborn furnace ignition issue in under fifteen minutes and completed the repair without recommending unnecessary replacement. Another reviewer credits Jeff and Tyler with maintaining their system for three decades, noting the technicians focus on maintenance rather than upselling. Customer C F describes the office staff as helpful without sales pressure, while reviewer Deborah C notes the team accommodated a same-day urgent request for a failing heat pump.