Titan Heating and Air

Titan Heating and Air has earned a 5-star rating across 542 verified reviews, positioning the company as a top-rated HVAC contractor in Georgetown, Kentucky. Operating from offices in Georgetown, the team serves residential customers throughout the greater Georgetown area and neighboring communities in Scott County. The company operates Monday through Friday from 7 AM to 7 PM, providing scheduled maintenance and repair services for heating and cooling systems. Owner Jeff Burnett manages daily operations alongside technicians Charlie, Josh, and Charlie Smithson, who bring specialized diagnostic expertise to every service call.

What distinguishes Titan Heating and Air from competing contractors is their commitment to uncovering problems that other technicians miss. During a recent service call, technicians Charlie and Josh discovered a major defect in a brand new HVAC system that had been installed by a different company, then worked with the homeowner to resolve the entire situation. This diagnostic thoroughness reflects the company's approach: they listen to customer concerns, investigate thoroughly, and propose solutions rather than simply recommending equipment replacements. Their willingness to tackle complex situations, including emergency calls during severe winter weather, sets them apart from contractors who defer challenging jobs.

Customer stories from verified reviews illustrate the company's responsiveness. During an extreme cold snap in late January 2026, with temperatures plummeting to 12 degrees Fahrenheit and snow rendering roads nearly impassable, owner Jeff Burnett personally answered an emergency call from a homeowner with a failed gas heater. Despite being short-staffed and managing numerous other emergency requests, Burnett scheduled the same-day visit and restored heat to the home. Another reviewer praised technicians for discovering a significant problem in a brand new system installed by another company, then guiding the homeowner through the resolution process. These scenarios demonstrate why hundreds of reviewers recommend Titan Heating and Air.