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Claim This BusinessWare's Heating & Cooling has served Georgetown, Kentucky and the surrounding communities for over two decades, building a reputation anchored in reliability and technical precision. The company holds a strong average rating of 4.8 stars from 225 customer reviews, reflecting consistent service quality that residents across Scott County have come to trust. Operating with 24-hour availability every day of the week, this contractor ensures that homeowners facing heating or cooling emergencies never wait for relief.
What distinguishes Ware's Heating & Cooling from neighboring contractors is their commitment to transparent service without requiring long-term service contracts as a condition for repairs. Customer reviews consistently note that Matt Ware, the owner, provides straightforward diagnostics and affordable pricing even for complex system failures. The practice of offering temporary cooling solutions, such as portable AC units, while awaiting parts or scheduling full system installations demonstrates a customer-first approach that many reviewers specifically praised.
Multiple reviewers share stories of Matt Ware responding within hours during critical situations. Toni Dunn's family received a portable AC unit during the sweltering summer of 2025 while waiting days for a new system installation, and Katie Tipton describes technicians arriving in under two hours when her furnace failed on a cold morning. Alexis Crouser's review notes Matt came before ending his workday to address a failed capacitor, transforming a potentially multi-day wait into a same-day resolution. These accounts represent the responsive service that defines this contractor's relationship with the community.
Of 5 verified reviews, 4 describe emergency or urgent same-day service scenarios, with customers specifically noting arrival times under two hours. All positive reviews name Matt Ware directly, describing him as responsive, respectful, and willing to help with issues beyond the original service call. The single 1-star review documents a 2021 installation dispute over ductwork, which appears as an isolated incident against an otherwise strong satisfaction record.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency and scheduled AC repair — Matt Ware personally available even during peak demand.
New air conditioning system installation for Lexington homes.
Furnace and heating system repair with fast response.
Heating system installation and replacement.
Maintenance program for ongoing preventive care.
Full system replacement with complete lifecycle service.