Compass Heating & Cooling
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About Compass Heating & Cooling
Compass Heating & Cooling operates as a licensed HVAC contractor serving Jeffersontown and surrounding Kentucky communities, including the Louisville metro area. The company holds strong credentials with a 4.9-star average rating derived from 178 client reviews, reflecting years of consistent service delivery. Their team maintains standard business hours Monday through Saturday, with Saturday availability ending at 5 PM. The name Rick appears frequently across recent customer feedback, indicating a primary technician handling major service calls for this locally operated business.
What distinguishes Compass from neighboring contractors is their focus on clear communication and follow-through. Reviewers repeatedly note that technicians explained findings in understandable terms rather than relying on industry jargon. The team arrives with necessary parts on the first visit when possible, avoiding multiple service trips. Their approach emphasizes showing homeowners exactly what needs attention and verifying system operation before departing. This transparency builds trust with clients who otherwise feel uncertain about HVAC recommendations.
What Customers Say
Every reviewer awarded a 5-star rating, with 3 of 8 specifically mentioning same-day or next-day arrival after calling. Two customers noted emergency weekend response during extreme cold weather, and three reviewers compared Compass favorably to other HVAC companies in the Louisville region, calling it the best they've experienced.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| SaturdayToday | 7 AM–5 PM |
Services
Furnace Repair & Maintenance
Diagnosing heating failures, replacing faulty components, and performing seasonal tune-ups to maintain efficiency.
Heat Pump Service
Repairing heat pump systems including electrical component replacement such as breakers and capacitors.
Emergency HVAC Response
Providing same-day or next-day service calls for urgent heating and cooling issues, including weekends.
Preventive Maintenance Programs
Scheduled inspections and cleaning to identify potential failures before they become costly repairs.
Cooling System Repair
Addressing AC malfunctions and restoring air conditioning function during warm weather months.
Thermostat Installation & Setup
Installing smart thermostats and configuring mobile applications for remote system control.