Pilot Travel Center

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Claim This BusinessAbout Pilot Travel Center
Pilot Travel Center operates on Interstate 64 at exit 113 in Mount Sterling, Kentucky, serving as a major travel center along a high-traffic corridor connecting Lexington and Charleston. With a 4.1-star rating drawn from 1,583 customer reviews, this location ranks among the more frequented Pilot stops in central Kentucky, processing thousands of vehicles weekly according to company documentation. The facility functions as part of Pilot Flying J's network exceeding 900 travel centers across North America, positioning it as a primary refueling destination for professional drivers and regional travelers passing through the Bluegrass State.
What distinguishes this Mount Sterling location is its combination of reserve-capable parking through the Prime Parking program, multiple diesel lanes for commercial vehicles, and on-site electric vehicle charging infrastructure offering four 350kW CCS chargers at $0.69 per kilowatt-hour. The site houses dual restaurant options including Subway operating around the clock, complemented by Pilot's proprietary coffee program marketed as 'the best coffee on the interstate.' Mobile ordering via the Pilot app allows customers to arrange pickups before arrival, while the presence of showers, laundry facilities, and fleet solutions services targets long-haul professional drivers requiring amenity access between legs.
Customer experiences documented in reviews reveal two distinct service scenarios worth noting. One reviewer detailed an overnight visit where staff member Chasuity provided complimentary coffee and emotional support during a difficult personal moment, describing the facility as unexpectedly compassionate. Another reviewer cited challenges securing reservation-guaranteed parking during peak evening hours, noting the facility's 70 standard parking spaces and 21 reserved spots may not accommodate late-night demand during high-volume periods.
What Customers Say
Positive reviews consistently praise the cleanliness of restrooms and showers, with the Subway location receiving particular commendation. Negative feedback concentrates on parking availability during peak evening hours and occasional dispenser outages, while neutral assessments cite the relatively compact lot size as a limitation for larger commercial vehicles.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Fuel Services
Diesel and gasoline lanes including DEF dispensing for commercial vehicles.
EV Charging
Four 350kWCCS fast chargers available 24 hours at competitive per-kWh rates.
Prime Parking Reservations
Online-reservable parking spaces with loyalty point redemption options.
Restaurant & Food Service
Subway and McDonald's on-site with 24-hour Subway operation and mobile ordering.
Shower & Laundry Facilities
Six showers plus public laundry for professional driver amenity access.
Fleet Solutions
Wholesale fuel programs, fleet factoring, and commercial credit offerings for carriers.
Convenience Retail
Snacks, beverages, lottery, and travel supplies available throughout the store.
ATM & Financial Services
On-site ATM, check cashing, and propane cylinder fills available.