Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an authorized service provider in Versailles, Kentucky, delivering appliance repair solutions across the greater central Kentucky region. The business maintains a strong 4.6-star rating drawn from 42 client reviews, reflecting consistent service quality in an industry where customer expectations often vary dramatically. Operating from extended daily hours spanning 6 AM to 10 PM seven days a week, the team provides flexible scheduling options that accommodate working homeowners who cannot afford to miss daytime hours. While the business does not specialize exclusively in climate-control systems like traditional HVAC contractors, this Sears location handles heating and cooling appliances as part of its broader appliance service scope.
This franchise operates under the Sears Home Services umbrella, giving customers access to a nationally recognized brand with established supply chains for genuine manufacturer parts. Each service call involves diagnosis, parts ordering, and follow-up installation, a process that some reviewers noted could improve in execution speed, particularly when coordinating part availability with scheduled appointments. The company offers repairs across major home appliance categories including kitchen ranges, washing machines, and ovens, positioning itself as a one-call solution for homeowners facing multiple malfunctioning appliances.
Customer experiences reveal that individual technicians significantly influence service outcomes. Reviewers specifically mentioned Stephen and Johnny as service professionals who delivered thorough diagnoses and clear explanations of required repairs, earning recommendation from satisfied clients. Conversely, several negative reviews cited extended waits exceeding a month for multi-visit repairs and billing disputes arising from diagnostic disagreements. One homeowner shared a scenario where an initial Sears diagnosis proposed a $500+ repair, while an independent technician resolved the same issue for $20 in twenty minutes, a stark contrast that underscores the value of securing second opinions on major appliance repairs.
What Customers Say
Of 6 detailed reviews, 4 praise specific technicians (Stephen for diagnostic skill, Johnny for thorough explanations) while 3 criticize the company's scheduling and parts logistics. Negative reviews consistently cite delays and billing disputes, whereas positive reviews focus entirely on technician performance.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnosis and repair for household refrigeration units including freezer malfunctions and temperature regulation failures.
Range and Oven Repair
Service for cooking appliance issues including burner ignition problems and heating element replacements.
Washing Machine Repair
Resolves agitations faults, drainage problems, and mechanical failures in residential washers.
Dryer Repair
Addresses heating element failures, drum malfunctions, and ventilation issues in clothes dryers.
Dishwasher Repair
Fixes drainage problems, cleaning performance issues, and water inlet malfunctions.
Heating and Cooling Appliance Service
Repairs for household heating and cooling systems, including furnace and air conditioning units.