Acme Refrigeration - Baton Rouge
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About Acme Refrigeration - Baton Rouge
Acme Refrigeration - Baton Rouge operates as an air conditioning system supplier serving the Baton Rouge metropolitan area. The business maintains a 3.3-star rating compiled from seven customer reviews, with feedback split between strong recommendations and significant complaints about customer interactions. Operating hours span Monday through Friday from 7:30 AM to 4:30 PM, with Saturday availability from 8 AM to noon and Sunday marked as closed.
Without an accessible website, specific brand partnerships or specialty services cannot be verified through digital channels. The business appears to focus on air conditioning supply rather than comprehensive heating and cooling system installation, differentiating it from full-service HVAC contractors in the region. Potential clients should confirm available services and product lines by contacting the office directly at (225) 292-9510.
Customer reviews reveal notable inconsistency in service experience. Hugh Ramirez awarded five stars, praising Chad and the staff for outstanding support and specifically recommending requests for Glenn. Callen Charles also gave five stars, describing the team as professional, prompt, and helpful in handling customer needs. However, three reviewers assigned one-star ratings citing rude phone interactions, with jady nelson specifically mentioning dismissive behavior when requesting assistance without a part number, and Leia Kate Scott and K B expressing frustration with staff attitude.
What Customers Say
Three of seven reviewers awarded five stars, praising professional conduct and prompt service. Two negative reviews specifically cite rude phone interactions and dismissive behavior toward customers seeking parts information. The split feedback suggests service quality may depend on individual technician interactions rather than consistent company-wide standards.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | 8 AM–12 PM |
Services
Air Conditioning System Supply
Provides AC units and components for residential and commercial clients in the Baton Rouge area.
Parts Replacement
Offers replacement parts for various air conditioning systems; customers should have model numbers ready.
Customer Support
Assists customers with AC-related inquiries during business hours.
In-Store Pickup
Customers can visit the location to retrieve parts directly rather than ordering by phone.
System Consultation
Staff provides guidance on AC systems; reviewer recommended requesting specific team members.