air and heat

Air and Heat operates as a general contractor serving Baton Rouge, Louisiana and surrounding communities including Ascension and Livingston parishes. Across 15 customer reviews the company holds a 2.9-star rating, a figure that reflects sharply divided opinions about their work. The contractor maintains extended business hours six days per week, with service windows starting as early as 7 AM Monday through Thursday and 9 AM on weekends, accommodating schedules for working homeowners.

Without a publicly accessible website, specific brand certifications or dealer designations cannot be confirmed from their own materials. Customer reviews document work on Rheem equipment, including a freon recharge that used approximately two pounds of refrigerant on a 20-year-old unit. The absence of an online presence means homeowners should request licensing documentation, detailed quotes in writing, and explicit scope confirmation before agreeing to any service.

A five-star review from Chris Snoeberger describes a same-day Saturday response where a three-person crew arrived within an hour, replaced a faulty compressor fan, cleaned the coil, performed a leak check, and recharged the system in roughly one hour, leaving a two-decade-old Rheem unit operational. Conversely, multiple one-star reviews raise red flags about billing practices and professionalism. Ericka Batiste recounts a warranty-service technician who arrived early without calling, refused the job citing prior tampering, and displayed behavior she described as unprofessional. David Deshotels claims he was billed $420 for a cleaning he neither requested nor approved when his actual problem was a simple drain-pan issue. These accounts suggest that clear written authorization for any work scope is essential before service begins.