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Claim This BusinessEagle Refrigeration & Mechanical operates as a commercial refrigeration specialist in Baton Rouge, Louisiana, serving the greater metro area with focused expertise in ice machines, walk-in coolers, and refrigerated display cases. With 18 customer reviews contributing to a 3.7-star rating, the company has established a local presence serving businesses across East Baton Rouge Parish and surrounding communities including Baker, Zachary, and Denham Springs. The contractor maintains standard commercial hours of 7:30 AM to 4 PM Monday through Friday, with weekend availability not currently offered.
What distinguishes Eagle Refrigeration & Mechanical from typical residential HVAC contractors is their explicit focus on commercial refrigeration systems rather than heating and cooling for homes. This specialization means they service equipment types rarely addressed by general HVAC companies, including commercial ice machines, refrigeration units for restaurants and grocery operations, and cold storage solutions. However, without available website documentation or manufacturer partnerships cited in public records, prospective clients should verify specific brand certifications and warranty coverage directly with the office before scheduling service.
Customer experiences shared in reviews reveal a mixed service landscape. One reviewer, Brandon Lin, documented a two-visit repair attempt on an ice machine that unfortunately did not resolve the underlying issue, with the customer questioning the $500 charge for incomplete work. Another client, Rod Hart, described a tense phone interaction with office manager Joann Lambert involving communication style concerns and warranty-related questions. Conversely, reviewer David Rine submitted a 5-star review following a Friday evening engagement, suggesting positive outcomes occur for certain client interactions.
Of 18 documented reviews, 3 detailed customer experiences reveal divided sentiment: one 5-star review praised the service, while two lower ratings cited unresolved repairs and customer service concerns. The sole named staff member mentioned in reviews is office manager Joann Lambert, whose communication approach received criticism in a negative review.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Service and repair of commercial ice-making equipment for restaurants, bars, and food service businesses.
Installation, maintenance, and repair of walk-in refrigeration units for commercial kitchens and storage.
Repair and maintenance of refrigerated display cases commonly used in grocery and retail settings.
New installation services for commercial refrigeration systems in business settings.
Scheduled maintenance agreements designed to prevent unexpected equipment failures in commercial refrigeration.
Response to commercial refrigeration emergencies, though availability during standard hours only.
Diagnostic services to identify issues in commercial refrigeration equipment, with associated evaluation fees.