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Claim This BusinessAbout Forest Air, LLC
Forest Air, LLC operates as an HVAC contractor serving Baton Rouge and the broader Southern Louisiana region, including LaPlace and New Orleans. The business maintains a 4.6-star rating accumulated across 108 customer reviews, indicating consistent service quality. Their service portfolio covers residential heating and cooling systems alongside commercial HVAC solutions and specialized commercial refrigeration work. The company offers maintenance agreements and provides financing options for equipment purchases, making them accessible to customers across different budget levels.
The contractor differentiates itself through several notable capabilities. They install and service Trane equipment, a recognized brand in residential and light commercial climate control. Their commercial division handles full-scale HVAC projects including installation, maintenance, and diagnostics for business properties. The business also installs HVAC security cages, addressing a specific safety need for commercial rooftop equipment. Generator installation and whole-home surge protection services extend their offerings beyond traditional heating and cooling, supporting home resilience during power outages common to the region.
Customer experiences reveal telling service patterns. One reviewer describes a Saturday emergency where Kenneth Forest arrived within two hours to diagnose a tenant's AC issue, completing the call within that timeframe. Another review details a same-weekend installation process from initial call through new unit installation within three days. However, one customer account describes a refrigerant repair that required return service within a week, raising questions about diagnostic procedures. These contrasting experiences suggest variable resolution timelines depending on equipment condition and repair complexity.
What Customers Say
Four of five detailed reviews award five stars, praising same-day response, professional crews, and efficient installations. The single one-star review describes a refrigerant repair that failed within a week and criticizes the diagnostic process. Positive reviewers specifically mention Kenneth Forest and crew punctuality, while the negative review focuses on pricing transparency and repair longevity.
Services
AC Repairs & Diagnostics
Troubleshooting, refrigerant handling, and repair services for cooling system malfunctions.
AC Installations
New air conditioning unit installation including removal of old equipment.
Heating & Furnace Services
Home heating system repair and installation for residential properties.
Commercial HVAC Services
Full commercial heating and cooling installation, maintenance, and diagnostics for businesses.
Commercial Refrigeration
Installation and repair services for commercial refrigeration equipment.
HVAC Security Cages
Protective cage installation for commercial rooftop HVAC equipment.
Maintenance Agreements
Scheduled service agreements for ongoing HVAC system care.
Generator Installation
Whole-home generator setup for backup power capability.