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About Pelican Air HVAC, LLC
Pelican Air HVAC, LLC operates from Baton Rouge, Louisiana, delivering heating and cooling solutions across a service territory that spans from the Northshore communities of Hammond, Mandeville, Covington and Slidell to the New Orleans metro and Westbank areas including Gretna, Harvey, Algiers and Marrero. The company holds an impeccable 5.0-star rating derived from 81 customer reviews, reflecting consistent delivery of quality residential and commercial HVAC installation, repair and replacement services. Their service portfolio includes preventative maintenance programs designed to extend system longevity and reduce emergency breakdowns.
This contractor distinguishes itself through transparent communication practices and honest diagnostic assessments. Customer reviews consistently highlight technician Khanh's commitment to evaluating whether repair or full replacement represents the most cost-effective solution for the homeowner's specific situation. The company offers a Pelican Plan maintenance program and financing options to accommodate various budget considerations. Their rapid response capability proves particularly valuable during Louisiana's extreme summer heat, when system failures create immediate comfort emergencies.
Homeowner reviews document specific scenarios demonstrating the company's responsive service model. During a brutal summer heat wave, technician Khanh arrived at one customer's residence within minutes of the service call, diagnosing the failure and completing repairs on-site due to having necessary parts stocked on his service vehicle. Another reviewer credited Khanh with saving thousands of dollars by properly assessing an allegedly failing AC system that other contractors had recommended for complete replacement, instead identifying a repairable issue resolved in under an hour.
What Customers Say
Eighty-one reviews collectively award a perfect 5.0-star rating, with multiple customers specifically naming technician Khanh for same-day emergency response and honest assessments that avoided unnecessary system replacements.
Services
Residential AC & Heating Installation
Complete system installation for primary homes and rental properties, including new construction and retrofit projects.
AC & Heat Repair Services
Diagnostic and repair services for all residential heating and cooling system types, with mobile parts inventory enabling same-day fixes.
System Replacement
Replacement of aging or failed HVAC systems, with honest assessments determining whether repair or new installation best serves the homeowner.
Commercial HVAC Services
Installation, repair and replacement services tailored to business heating and cooling requirements.
Preventative Maintenance Programs
The Pelican Plan delivers scheduled maintenance services designed to prevent breakdowns and extend equipment lifespan.
Financing Options
Flexible payment arrangements available to manage the cost of new equipment installation or emergency repairs.