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Claim This BusinessAbout Redstick Heating & Air
Redstick Heating & Air serves the Baton Rouge community with heating and cooling solutions, earning a 4.8-star rating across 50 verified reviews. Customers consistently praise the team for their technical knowledge, punctuality, and professional approach from initial contact through job completion. The company handles both residential repairs and ongoing maintenance contracts, with many reviewers noting they signed up for regular service after experiencing their first repair.
Reviewers repeatedly highlight specific technicians who went above and beyond expected service levels. Riley, mentioned by multiple customers, diagnosed issues quickly and explained solutions in detail. One reviewer described how Riley examined their AC unit after finishing work at a neighbor's residence, resolving a problem that had left the system non-functional for over a year. The team maintains communication throughout repairs, keeping homeowners informed about what they are doing and why.
Customer scenarios from reviews reveal the hands-on nature of this contractor's work. Marion Guidry called about a broken AC on a Tuesday evening and had a working system by Wednesday afternoon. J. Sam's review specifically praised the after-hours willingness to help, noting that kind of service is rare today. LaNea Wilkinson described the team arriving within the promised time frame, listening to concerns, and fixing issues without unnecessary delays. The single one-star review cited a parts delay that extended a repair into the following week.
What Customers Say
All five-star reviews specifically name technician Riley, praising his diagnostic skill and after-hours availability. The negative review mentions a parts availability delay rather than service quality, with the customer noting a different technician completed the repair.
Services
AC Repair
Diagnoses and fixes cooling system failures, with reviewers noting same-day response for urgent calls.
Heating Repair
Resolves heating system issues for year-round comfort in Baton Rouge climate.
System Maintenance
Ongoing maintenance contracts available, with customers praising the transferable service between repairs and tune-ups.
Diagnostic Services
Technical assessment of HVAC issues with clear explanation of problems and solutions.
New Installation
Installation services for replacement units based on customer review references to new system needs.