Sears Appliance Repair

Sears Appliance Repair serves Baton Rouge as a well-established appliance repair provider backed by 294 client reviews yielding a 4.5-star rating. The location operates seven days per week from 6 AM to 10 PM, offering extended availability for homeowners facing unexpected breakdowns. This franchise location handles major household appliances including washers, dryers, air conditioning units, and refrigerators, providing repair services throughout the Baton Rouge metropolitan area.

As a Sears-branded service location, this contractor leverages manufacturer-specific training and access to OEM parts for a wide range of appliance brands. The company offers diagnostic services to accurately identify malfunctioning components before ordering replacement parts, a practice that reviewers note can prevent incorrect part orders and unnecessary return visits. Service calls begin with a thorough examination of the unit, allowing technicians to explain findings directly to homeowners.

Reviewers highlight varying experiences with individual technicians. Joshua earned praise from one homeowner for explaining everything in detail and correctly diagnosing a problem that two previous contractors from other companies had failed to identify. Conversely, another reviewer detailed an extended ordeal with technician Jerome spanning over ten visits since June, citing incorrect part sizing, a capacitor that caught fire, and ongoing disputes about the root cause of the cooling system failure. A separate customer noted a technician ordered wrong parts for their washer, requiring two return trips and leaving the appliance non-functional for over a week.