Crosby & Co LLC

Crosby & Co LLC has served Bossier City and the surrounding Louisiana community as a family-operated HVAC contractor for multiple generations. The company holds a 4.7-star average across 13 verified customer reviews, reflecting consistent service quality in a region where summer temperatures regularly exceed 100 degrees and winters demand reliable heating. Both residential homeowners and commercial business owners in Bossier City, Shreveport, and neighboring communities trust this contractor for equipment installations, emergency repairs, and preventive maintenance plans. The company maintains full licensing and insurance coverage required for HVAC work in Caddo Parish.

What distinguishes Crosby & Co from other area contractors is their commitment to transparent, no-pressure service. Multiple reviewers specifically mention that owner Cary Crosby walked them through troubleshooting steps over the phone without attempting to upsell an expensive service call. The company offers annual maintenance plans that include filter changes, system inspections, and priority scheduling. Their response capability includes Saturday service and same-day emergency dispatch, critical for Louisiana residents facing sudden AC failures during sweltering August heat waves.

Reviewers consistently name the technicians who solved their problems. When A P inherited a confusing HVAC setup with no documentation, Cary Crosby patiently guided them through troubleshooting by phone and analyzed photos to locate a hidden air filter. During a 100-degree weekend in August 2017, technician Patrick responded to Michael DeLaCerda's Saturday morning call and restored cooling by 2:30pm, following up Monday to confirm the system performed properly. For landlord Tyler Wagnon managing properties from another city, Patrick again provided same-day service on a failed condenser unit at fair, transparent pricing.