Ideal Appliance Parts Inc

Ideal Appliance Parts Inc operates as an appliance parts supplier in Gretna, Louisiana, holding a 4.1-star rating derived from 92 customer reviews. The business maintains seven locations throughout Louisiana, including Baton Rouge, Gulfport, Harahan, Lafayette, Metairie, New Orleans, and Slidell, enabling broad regional coverage. Store hours run Monday through Friday from 8 AM to 5 PM, with Saturday availability from 8 AM to 2 PM. The company has been serving the Louisiana appliance parts industry for over 50 years, establishing deep roots in the regional market.

The business differentiates itself through its extensive inventory of OEM replacement parts and in-store testing capabilities, allowing customers to verify component compatibility before purchase. Multiple customer reviews specifically mention staff members who will test brought-in parts to confirm functionality, a service that helps prevent buying incorrect components. The parts selection spans major appliance categories including dishwashers, dryers, ovens, refrigerators, and washing machines, with additional coverage for HVAC systems, outdoor kitchen products, and various plumbing and electrical supplies.

Customer reviews highlight specific team members delivering exceptional service. Reviewers consistently mention Shirley at the Gulfport location as exceptionally helpful and kind, with one customer noting she is essential to their experience. Eric Cham described receiving assistance for a dryer heating issue, noting staff will test parts brought in and go above and beyond to ensure correct part selection since purchases are non-refundable. Another reviewer recounted being directed to alternative stores when a needed plumbing part was unavailable, demonstrating proactive customer assistance beyond simple transaction completion.