CoolStorm A/C and Heating

CoolStorm A/C and Heating serves residential and light commercial clients throughout Metairie, Louisiana. The company holds a 3.2-star average rating compiled from 17 customer reviews, with feedback spanning from highly satisfied to deeply disappointed. Operating hours run Monday through Wednesday and Friday from 7AM to 5PM, with Thursday service available only until noon. The contractor handles standard heating and cooling equipment without listed specialty certifications or manufacturer partnerships.

The company appears in multiple home warranty service networks, dispatching technicians to client homes for repairs and system diagnostics. Website information is limited, preventing verification of specific brand partnerships, rebate programs, or workmanship guarantees. Service descriptions on record encompass AC repair, heating repair, system maintenance, and new equipment installation.

Customer experiences with this contractor reveal sharp contrasts. Debbie Smith described a successful repair involving leak detection, refrigerant addition, and a follow-up filter replacement that restored her system to full operation. However, multiple reviewers reported significant concerns: Marie Willoughby alleged a technician left her aunt's home with an unverified repair, resulting in nearly $4500 in subsequent costs. Steven Osborne described unmet maintenance plan promises and rushed work. Idionne McKnight noted persistent issues across multiple warranty dispatches. The technician who performed the initial visit did not return to verify the unit operated correctly, a point raised by more than one reviewer.