Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates in Metairie, Louisiana as an authorized appliance repair service backed by the Sears brand network. The business holds a 4.6-star rating compiled from 192 customer reviews, reflecting a substantial volume of homeowner feedback in the local market. Technicians employed by this service handle repairs across major household appliance categories including dryers, washing machines, and additional home equipment. The company maintains daily service hours from 6 AM to 10 PM, providing coverage throughout the week for residents of Metairie and surrounding Louisiana communities.
The service distinguishes itself through direct manufacturer authorization, enabling technicians to source genuine OEM components for repairs across leading appliance brands. Customer feedback indicates technicians take time to explain repair processes and maintenance requirements, with several reviewers noting educational guidance about proper appliance care such as vent cleaning and lint filter maintenance between service calls.
Multiple reviewers reference specific technicians who delivered positive experiences. Arlene Young described Joshua as patient and knowledgeable, taking time to explain the repair process. Tyler Sarver mentioned Corey as both knowledgeable and personable during the service call. Jonna Guidry's technician walked through dryer maintenance requirements and demonstrated areas requiring attention. Conversely, two reviews documented significant concerns including scheduling failures where promised technicians did not arrive, and reports of appliance damage during service visits.
What Customers Say
Three of seven detailed reviews award five stars and specifically name their technicians (Joshua, Corey, Adam T) as knowledgeable and professional. Two one-star reviews cite serious service failures including missed appointments and property damage during repairs. The four-star reviews acknowledge skilled technicians while flagging scheduling inefficiencies and aggressive warranty upselling, indicating a gap between field technician quality and operational execution.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| FridayToday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Dryer Repair & Maintenance
Diagnosis and repair for dryer malfunctions including heating issues, drum problems, and vent cleaning services.
Washing Machine Repair
Service for washers experiencing drainage problems, mechanical failures, and component replacements.
General Appliance Repair
Multi-brand repair service for household appliances backed by Sears authorized parts and expertise.
Diagnostic Services
Technical assessment to identify appliance issues before proceeding with repair recommendations.
Preventive Maintenance Guidance
Technicians provide owner education on appliance care including cleaning schedules and operational best practices.