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About RY New Orleans Plumbing & Drain Cleaning
RY New Orleans Plumbing & Drain Cleaning holds a perfect 5.0-star rating across 53 verified reviews, making it one of the most highly rated plumbing contractors in the New Orleans area. The company specializes in residential plumbing services including drain cleaning, pipe replacement, leak repairs, and fixture installations. Multiple reviewers mention the company serves not only New Orleans proper but also surrounding neighborhoods, with one reviewer noting they traveled for a major kitchen leak fix. The business operates without publicly listed working hours, so customers are encouraged to call for availability.
The company differentiates itself through transparent pricing and customer communication. Reviewers consistently mention receiving clear, upfront quotes with no hidden fees, a crucial factor when facing unexpected plumbing expenses. Several customers noted that RY Plumbing provided solutions that saved them thousands compared to competitor quotes, particularly on major jobs like whole-house repiping and sewer line repairs. The team is described as professional, punctual, and thorough in explaining issues before proceeding with work.
Customer stories from reviews reveal specific scenarios where the company excelled. James, a technician mentioned by name, responded quickly to a kitchen sink backup the night before a major family gathering, clearing the drain efficiently. Mike, another named technician, completed a whole-house repiping job ahead of schedule while keeping the worksite spotless. For a midnight burst pipe emergency, the team arrived within an hour and resolved the issue without hassle. Carol DiMaria recalled Mike diagnosing a major sewer line problem quickly and proposing a cost-effective solution that saved her thousands.
What Customers Say
Eight reviewers specifically praise the company's emergency response capabilities, with mentions of same-day service, midnight arrivals within an hour, and help during time-sensitive situations. Pricing transparency appears as a recurring theme, four reviewers explicitly note upfront quotes with no hidden fees, while two reviewers highlight cost savings compared to other quotes. All eight reviewers awarded 5 stars, with technicians James and Mike named directly for their professional handling of drain cleaning, leak repairs, and repiping jobs.
Services
Drain Cleaning
Clears backed-up sinks and drains quickly, with one technician clearing a kitchen sink the night before a family gathering.
Pipe Replacement & Repiping
Full-house repiping services completed ahead of schedule with thorough cleanup, as noted in multiple reviews.
Leak Repair
Same-day emergency leak repairs for kitchens and other areas, with fair and transparent pricing.
Bathroom & Kitchen Renovation
Fixture installation and renovation support, with reviewers praising professional results and properly working new fixtures.
Sewer Line Repair
Major sewer line diagnostics and repair, with one reviewer saving thousands compared to another quote.
Emergency Plumbing
24-hour emergency response including midnight arrivals, with reviewers noting arrival within an hour for urgent situations.