345 Harrison
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About 345 Harrison
345 Harrison is a residential apartment complex in Boston's South End neighborhood, managed by UDR. With 225 verified guest reviews yielding a 4.3-star rating, the property sits at 345 Harrison Ave, Boston, MA 02118. The building features apartment units including penthouses, with various layouts and pricing tiers available for prospective residents.
The property provides standard apartment living amenities including a virtual tour option, detailed photo galleries, and flexible lease terms. Located in Boston's historic South End district, the complex offers proximity to daily conveniences, transit options, and urban attractions typical of this neighborhood.
Multiple reviewers highlight specific maintenance team members. Adam from the maintenance team receives consistent praise for resolving both minor fixes and larger concerns with professionalism and efficiency. Reviewer Mitchell Salvino credits Ailton for rapid AC unit repair, noting the technician's . Another reviewer mentions Marcus assisting with the move-out process and following up on security deposit matters post-departure.
What Customers Say
Positive reviews consistently name individual technicians and highlight responsiveness. Six reviewers specifically mention Adam, Marcus, or Ailton by name while praising maintenance service quality. A single negative review cites neighbor noise disturbances rather than management or maintenance issues.
Working Hours
| Sunday | Closed |
| Monday | 9:30 AM–5:30 PM |
| Tuesday | 9:30 AM–5:30 PM |
| Wednesday | 9:30 AM–5:30 PM |
| ThursdayToday | 9:30 AM–5:30 PM |
| Friday | 9:30 AM–5:30 PM |
| Saturday | 10:30 AM–4:30 PM |
Services
Apartment Leasing
Rental units available in various layouts including studios and penthouses with competitive pricing structures.
Virtual Tours
Interactive virtual tour option allowing prospective residents to explore units remotely before scheduling in-person visits.
Maintenance Requests
On-site maintenance team handling repairs ranging from minor fixes to larger mechanical concerns promptly.
AC and Heating Repair
HVAC maintenance and repair services provided, with specific technicians noted for fast AC diagnosis and resolution.
Move-In and Move-Out Assistance
Staff assistance with leasing logistics, move-out processes, and security deposit processing.
Amenity Access
Building amenities including common areas, fitness facilities, and resident services typical of managed apartment complexes.