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About Catano Plumbing
Catano Plumbing operates as a plumber serving the Boston metro area, holding a 3.3-star rating accumulated across 28.customer reviews. The business handles common residential plumbing calls, including basement sewage backups, faucet installations, vanity modifications, and boiler servicing. Reviewers describe experiences ranging from urgent same-day emergency response to extended projects spanning multiple months.
The company maintains an online presence through catanoplumbing.com, though the current website offers limited visibility into specific service offerings, certifications, or brand partnerships. Without detailed service listings or promotional content, prospective clients must rely on reviewer accounts to understand the scope of work this contractor performs. The inactive website design signals potential gaps in digital outreach or recent operational transitions.
Reviewer accounts reveal mixed service experiences. One client praised rapid response during a basement sewage emergency, noting the team arrived promptly, excavated the basement floor to access pipes, and completed repairs at a reasonable cost. Conversely, other clients documented significant frustrations: quoted prices increasing mid-project, persistent leaks requiring multiple callbacks, incomplete work extending beyond three months, and a newly installed vanity requiring modification to function properly. These contrasting experiences suggest variability in job execution and communication consistency.
What Customers Say
One of three reviewed callers reported satisfactory same-day emergency response and fair pricing. Two clients cited substantial concerns: quoted prices that increased after agreement, repeated repair callback visits, and unfinished work prolonged over months. The sole five-star reviewer emphasized professional conduct during an urgent sewage situation, while both one-star reviews highlighted quality and communication issues.
Services
Emergency Sewage Cleanup
Immediate response to basement sewage backups requiring pipe excavation and repair.
Faucet Installation
Installing faucets and plumbing fixtures, though reviewer accounts note callbacks for leak fixes.
Vanity Plumbing Modifications
Reconfiguring pipes for vanity installations, potentially requiring unit modifications.
Boiler Servicing
Annual boiler maintenance, though one client disputed whether actual boiler parts were ever replaced.
Pipe Excavation
Excavating basement floors or walls to access and repair underground or concealed piping.