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About Ken Cyr Plumbing
Ken Cyr Plumbing operates as a plumbing contractor serving the greater Boston metropolitan area and neighboring Massachusetts communities. With a 4.9-star rating accumulated across 64 client reviews, the business has built a reputation for consistent, quality craftmanship. Multiple reviewers highlight the technician's punctuality, clear communication about repair options, and transparent cost discussions before work begins. The feedbackloop indicates this contractor handles scheduling efficiently, often accommodating same-day or near-term appointments for homeowners facing urgent plumbing needs. Reviewers specifically mention successfully completing projects ranging from fixture upgrades to comprehensive water heater replacements.
This contractor distinguishes himself through methodical diagnostic approaches and respectful on-site conduct. Rather than pushing premium solutions, reviewers note the technician explains available options and lets the homeowner decide which path suits their budget and long-term goals. One reviewer describes watching the technician identify the source of ongoing issues during the visit, explaining the problem visually rather than relying solely on technical jargon. The combination of diagnostic skill and straightforward pricing appears to drive repeat calls from satisfied clients. Return customers and referrals surface repeatedly in the feedback, suggesting reliability that prompts homeowners to reach out again for future plumbing needs.
Customer stories pulled from recent reviews showcase concrete problem-solving. A reviewer facing a stalled bathroom renovation after another plumber left a custom sink installation incomplete describes finding Ken who scheduled an appointment within a week and completed the work cleanly and affordably. Another reviewer preparing a condo for sale needed multiple items addressed quickly, noting Ken installed a new faucet, connected a dishwasher, and replaced a failing water heater with a unit backed by a ten-year warranty. A third reviewer called with an unknown issue and received same-day service where the technician pinpointed the problem, outlined repair steps, and provided upfront pricing. These scenarios illustrate handling both urgent call situations and planned upgrade projects.
What Customers Say
All six accessible reviews award 5 stars, with consistent mentions of same-day response capability, upfront pricing transparency, and the technician arriving when promised. Four reviewers specifically describe receiving clear explanations of options before work began. Negative observations about pricing do not appear in the sampled reviews.
Services
Boiler Replacement & Installation
Complete boiler removal and installation with setup and testing, as demonstrated in a reviewer's home heating system upgrade.
Sink Installation & Repair
Custom and standard sink fitting, including resolving incomplete installations left by other contractors.
Faucet Repair & Replacement
Vanity faucet connection, new faucet installation, and repair services for various bathroom configurations.
Dishwasher Installation & Hookup
Connecting new dishwashers properly, including plumbing connections and operational testing.
Water Heater Replacement
Removal of failing units and installation of new water heaters with manufacturer warranty coverage.
General Plumbing Repairs
Diagnostic services identifying underlying issues and providing targeted repairs based on problem identification.