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About MDS Construction
MDS Construction operates as a plumbing contractor serving Boston, Massachusetts with a 4.6-star rating gathered from nine client reviews. The business specializes in water heater repair and general plumbing services, responding to residential calls across the Greater Boston metro area. Review records indicate same-day response capability, with documented arrivals within two hours for urgent water heater failures.
Customer feedback presents a nuanced picture. Positive reviews consistently highlight technical competence, fair pricing, and professional demeanor. One reviewer emphasized finding the best price among competitors, while another noted clean, friendly service with competitive rates. A single negative review cited confusion around estimate fees, describing a discrepancy between advertised free estimates and a quoted $75 charge.
Review accounts describe specific service scenarios. A reviewer praised Mike for arriving within two hours on a Sunday to rapidly diagnose and repair a water heater, calling him knowledgeable. Another mentioned the plumber brings younger team members on jobs. These accounts paint a picture of a responsive, technically skilled operation serving urgent household needs.
What Customers Say
Four of five detailed reviews cite speed, pricing, or technical skill as primary satisfactions. Positive reviewers emphasize same-day response, competitive rates, and friendly service. The sole negative review centers on estimate fee confusion rather than work quality, suggesting communication gaps rather than execution problems.
Services
Water Heater Repair
Emergency diagnostic and repair services for standard water heaters, with same-day response documented.
Water Heater Installation
Replacement unit installation when repairs are not feasible, supported by positive outcome reviews.
Plumbing Diagnostics
Assessment services to identify issues, with one reviewer questioning associated estimate fees.
Pipe Repair and Replacement
General pipe maintenance and fixing leaks or damage, described generally in reviewer feedback.
Residential Plumbing Service
Standard residential plumbing calls covering various household water systems and fixtures.