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About Mr. Appliance of Plymouth
Mr. Appliance of Plymouth operates as an independently owned franchise serving the Boston metro area, including Plymouth and surrounding communities. With a 4.8-star rating accumulated across 438 customer reviews, the company has established a significant local presence in appliance repair. The business focuses exclusively on residential and light commercial appliance service, handling everything from major kitchen appliances to laundry equipment. Technicians arrive within scheduled appointment windows, and the company maintains an upfront pricing model that eliminates surprise costs.
The company distinguishes itself through its Appliance Wellness Program, a preventive maintenance initiative designed to extend equipment lifespan and reduce unexpected breakdowns. Website materials emphasize scheduled appointment times as part of their service commitment, ensuring homeowners know exactly when to expect technician arrival. This structured approach differentiates the franchise from typical appliance repair services where scheduling uncertainty creates household disruption.
Customer reviews consistently highlight technician Eric and his colleague Jake as the team members delivering service. Multiple reviewers describe specific repair scenarios, including refrigerator diagnostics with parts ordering, dryer belt replacement, and ice machine repairs. One reviewer noted Eric proactively cleared ice from a driveway without being asked, while another mentioned the technician explained underlying causes of appliance failures and recommended appropriate solutions. This combination of technical skill and attentive service appears repeatedly across the review portfolio.
What Customers Say
Every reviewer awarded a 5-star rating, with six of seven reviewers specifically naming technician Eric or his team member Jake. Customers consistently praised diagnostic accuracy, transparent pricing, punctual arrival within appointment windows, and proactive communication throughout repair processes. The single recurring theme across negative feedback was pricing concern, though positive reviews specifically cited reasonable rates alongside quality workmanship.
Services
Refrigerator Repair and Service
Diagnosis, parts ordering, and installation for residential refrigerator issues including cooling failures and refrigeration system problems.
Dishwasher Repair and Service
Complete dishwasher repair covering drainage issues, electrical problems, and water supply complications.
Washing Machine Repair and Service
In-home washing machine diagnostics and repair for mechanical, electrical, and plumbing-related failures.
Dryer Repair and Service
Both electric and gas dryer repair including belt replacement, heating element issues, and vent Clearing.
Oven and Range Repair
Cooking appliance service covering bake elements, broil elements, igniters, and temperature sensor calibration.
Garbage Disposal Repair and Replacement
Disposal jam clearance, motor replacement, and complete unit replacement when repair is not cost-effective.
Freezer Repair and Service
Chest and upright freezer repair addressing cooling losses, frost accumulation, and compressor issues.
Appliance Wellness Program
Preventive maintenance service designed to identify developing problems before complete appliancefailure, extending equipment operational life.