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About Rush Plumbing
Rush Plumbing operates as a licensed and insured plumbing contractor serving Boston and Newton, Massachusetts. The company maintains a 4.2-star average rating derived from 47 customer reviews, reflecting consistent service quality across residential plumbing projects. Their service menu covers drain and pipe blockage removal, toilet clog resolution, sewer line repair, septic tank services, hot water heater installation, and water line restoration, delivered through same-day or next-day appointments.
The contractor distinguishes itself through specialized repair approaches including trenchless sewer repair technology, which minimizes excavation during pipeline restoration. Their 24/7 water line repair availability addresses emergency situations requiring immediate response. Hot water heater services encompass both traditional tank installations and gas water heater replacements, with accompanying residential leak detection capabilities.
Customer reviews document specific service scenarios handled by named technicians. Thomas addressed faucet repair and shower issues, completing work with safety protocols and maintaining communication throughout the process. Jaxon responded to wall-internal water leaks with same-day arrival, pinpointing leak sources and completing repairs before departure. For a comprehensive kitchen plumbing failure affecting water supply throughout a residence, Brantley performed full-system scoping, coordinated permit acquisition, and directed a team replacing kitchen plumbing lines, installing a new clean-out, and repairing an ejector pump beneath a crawl space.
What Customers Say
Positive reviews consistently highlight punctual arrivals and transparent diagnostics, with multiple reviewers noting technicians explained each repair step before proceeding. Nearly all five-star reviews name specific technicians (Thomas, Jaxon, Brantley) praised for thoroughness and respectful demeanor. The four-star ratings primarily reflect minor communication timing concerns rather than workmanship deficiencies.
Services
Drain and Pipe Blockage Removal
Rooter service addressing clogs from mineral deposits, tree roots, grease buildup, and organic debris using professional-grade equipment.
Toilet Plumbing Services
Clogged toilet resolution and installation services, including emergency support and specialized tool application.
Sewer Line Repair
Trenchless sewer repair technology for non-invasive pipe restoration, addressing root intrusion and line damage without extensive excavation.
Hot Water Heater Services
Installation and replacement of traditional and gas water heaters, including connection pipework and system sizing for residential demand.
Water Line Repair
24/7 emergency water line restoration ensuring uninterrupted supply; includes leak detection services for hidden wall and underground leaks.
Septic Tank Services
Pumping and cleaning maintenance for residential septic systems, preventing backup and system failure.
Drain Cleaning
Professional drain cleaning targeting recurring blockages from fats, hair, soap residue, and debris accumulation.