The Residences On Broadway
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About The Residences On Broadway
The Residences On Broadway is an apartment complex in Boston, Massachusetts, offering residential rentals in the Broadway area. The property maintains a 3.4-star rating from 29 tenant reviews, with operating hours spanning Monday through Saturday from 10 AM to 5 PM, and Wednesday until 6 PM. The complex serves renters in the Boston metro area, particularly those seeking proximity to MBTA transit lines.
The property website showcases available floor plans, virtual tours, and amenities for prospective tenants. Information regarding specific HVAC brands, repair services, or maintenance partnerships is not detailed on the extracted website content. The site functions primarily as a rental listing platform with resident login portals and application information.
Tenant reviews reference specific staff members including Emily, Malika, and Mark, with feedback noting both positive maintenance response times and recurring issues with HVAC systems, hot water outages, and structural concerns. One reviewer described Mark as consistently helpful during urgent maintenance requests, while another highlighted ongoing AC and hot water problems spanning multiple tenant tenures.
What Customers Say
Among 29 reviews, positive feedback cites quick maintenance response and helpful staff, while negative reviews document recurring HVAC failures, hot water outages, and structural issues. Four reviewers mention specific staff by name.
Working Hours
| SundayToday | Closed |
| Monday | 10 AM–5 PM |
| Tuesday | 10 AM–5 PM |
| Wednesday | 2–6 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | 10 AM–5 PM |
Services
Residential Leasing
Apartment rentals with available floor plans and virtual tours for prospective tenants.
On-Site Staff
Property management and leasing office operating during published business hours.
Maintenance Services
Response to tenant maintenance requests including urgent same-day service.
Amenity Access
Courtyard facilities and common areas for resident use.
Transit Access
Proximity to MBTA Red Line and bus routes for commuter residents.